Due to a high demand of customised orders, a processing period of 2 -18 days may be required before shipment departure

Australia

• Default shipping method is delivered by Australia Post;
• A shipping fee of around $6.99 - AUD is applied to parcels with tracking Info
• We estimate you will receive your order within 4-9 business days after departure (

International

• International shipping usually take 10 -15  business days to arrive; after processing and shipment departure
• Shipping time may vary at the customs but we will try our best to ship as quickly as possible;
• Please make sure all your shipping details are correct;

Please keep in mind that:

All duty fee and tax for non-U.S. international orders will be covered by AfroCrafted when the package is purchased through out ETSY platform and dispatched. Your package will not be stopped by custom office. If you are having a different experience, please contact us at AfroCrafted@outlook.com;

Orders that are returned because of an invalid address may incur an additional shipping charge if they are reshipped. After an order has been shown to be delivered to a correct shipping address, we cannot be held responsible for lost of stolen packages;

If an order is returned to us due to invalid/insufficient address, or unclaimed.

A reshipping fee would incur as following:

• US & Canada : 12 USD
• UK and Europe: 12 USD
• Australia: 4 USD
• Rest of the world: 13 USD

Return Policy

We accept regular returns and exchanges within 18 days of the order delivery date. Afro Crafted is not able to cover return shipping cost. Customer is responsible for return shipping fee.

We accept defective merchandise purchased on AfroCrafted.com for return or exchange within 50 days of the order's delivery date.

Please email AfroCrafted@outlook.com with your order number or Name that is eligible for return/exchange for authorization. All returns and exchanges must be processed by us before sending merchandise back. Please note that we do not cover international shipping cost for return/exchange. You are responsible for your own return process and fees might incur during the process. Once we have received the returned item we will issue you a refund.

Merchandise must be returned in its original condition. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of AfroCrafted. For returns received within 20 days of delivery, we’ll credit your original form of payment.

Exchange Policy

We accept exchange within 30 days of the order delivery date. AfroCrafted is not able to cover return shipping cost for the product that needs to be exchanged. Customer is responsible for the return shipping fee.